| Bamboo Health is unable to complete a password reset process on behalf of users. If you need further assistance with password reset or account access, please contact your Organization Admin or the PDMP. |
To request a link to reset a user's password, navigate to https://ervive.com and click Forgot Password.
Enter the email address associated with the ERvive account in the Email field and click Continue.
The user will receive an email with a link to reset their password. Click on the link contained within the email link to be navigated to the password reset page.
| This link expires after 24 hours. If the link has expired, the user can repeat the process to request a new link. |
After creating a new password, users will be redirected to the login screen where they will be able to user their new password according to password complexity requirements to access their ERvive account.